Work With Purpose. Lead With Care.
Whether remote or on-site, you'll work as part of a team to answer customer calls about benefit information and the status of a claim. And you’ll make a real difference in the lives of others every day.
Why Join Our Customer Service Team?
GROW YOUR CAREER HERE
This role offers a streamlined career path to management-level positions, with potential pay increases along the way. After just 18 months, you become eligible to explore other career opportunities across our company.
Find opportunity near you
To best suit how and where you work, you’ll find full-time remote options, as well as opportunities at our home office locations in Chattanooga, TN, Columbia, SC, and Portland, ME.
Enjoy benefits immediately
As a Customer Benefit Advisor, you’ll receive a salary, quarterly bonuses and generous paid time off. Medical, dental, and vision benefits begin on day one with no waiting period. See all benefits.
Set yourself up for success
Basic computer and customer service skills are required. Once hired, you’ll benefit from both on-site and remote training to help ensure you feel prepared to serve our customers.
Stay Connected
Contact Center: A Day in the Life
Meet Spencer. He’s a Claims Specialist in our Contact Center for Colonial Life (one of Unum Group’s marketing brands). He takes us through a typical day, what he loves about his job, and why Unum is the place for him.
